Shipments and Returns

Your pack shipment

In-store Pickup

Want to save on delivery costs, and pick up your items in-store instead? Here's how it works:

1. At Checkout, select "In-store Pick Up".
2. Once we receive the order and payment, we will contact you directly on when you would like to pick up your items.
3. We will have your order prepared and packaged, ready for you!

Local Shipping

Monday - Friday: For orders before 2pm, packages are generally dispatched the same day after receipt of payment. 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to each of the products.

International Shipping

Monday - Friday: For orders before 2pm, packages are generally dispatched the same day after the receipt of payment.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to each of the products.

If your country is not listed in the shipping destination, please contact us for more details.